Book

New Normal Marketing

Departure to a resilient marketing organization

Publication Data

Publication:
2024
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In a highly dynamic and complex environment, marketing in particular faces constantly changing requirements. How can it identify and act on trends so as not to fall behind and develop new competitive advantages for future growth?

Ruben Mosblech, Lucas Sauberschwarz, Sebastian Vieregg and Lysander Weiss shed light on the capabilities a resilient marketing organization needs to be successful in times of high uncertainty. Using scientifically sound methods, directly applicable tools and numerous practical examples, marketing and business managers are enabled to analyze and address gaps and potentials in their own marketing organization.

This means that marketing plays a critical role in the future success of the company and becomes a pioneer of a resilient organization.

  • Uncertainty as a challenge and opportunity for marketing
  • Resilience as an answer to a dynamic business environment
  • Dynamic capabilities for a resilient marketing organization
  • Specific levers for establishing and applying dynamic capabilities
  • Transforming the marketing organization towards sustained adaptability
  • Numerous practical examples from leading companies
Chapter overview:

The transformative power of uncertainty

  • Permanent change – one of the defining characteristics of our time
  • The transformative dynamics of digitalization
  • Quo vadis marketing? Artificial intelligence and automation!

Resilience as an answer to uncertainty

  • Corporate resilience in times of uncertainty
  • Resilient marketing through organizational agility
  • Dynamic capabilities as a basis for resilient marketing

Organizational design of a resilient marketing organization

  • Defined strategic framework for resilient marketing
  • Agile management of the marketing portfolio
  • Systematic methods and processes for a smooth workflow
  • Networked structures and interfaces within the organization's environment
  •  Supporting data and IT systems for resilient marketing
  • An empowering culture for future-proof skills

The path to a resilient marketing organization

  • Step 1: Analysis
  • Step 2: Design
  • Step 3: Implementation
  • Step 4: Application: Lasting success in the digital age

The power of continuous development – an outlook

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