The NWoW (New Ways of Working) department drives cultural change within the energy group innogy. Employees from the unit are trained in relevant New Work competencies through learning programs and measures and deployed as multipliers within the organization. In addition to existing learning journeys such as "Agile" and "Lean", a state-of-the-art learning journey in the area of "Emotional Intelligence & Change" was to be established.

After an analysis of the existing strategies and approaches, new relevant content in the area of emotional intelligence was identified, developed, and built into a customized learning journey "Emotional Intelligence & Change."

The developed learning journey served as the basis for the conception of the detailed learning program on the topic of "Emotional Intelligence & Change", which was successfully piloted.